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Virtual Reception (Contact Center Services)

What’s a Virtual Reception?

A place where all your customer and other inquiries are handled on behalf of you, which includes Customer Care Outsourcing/ Call Center Outsourcing/ Outsourcing of Australian Contact Center enquiry lines.


Why you need a Virtual Reception?

Having a well-equipped, fully operational virtual reception (Contacts center) will always benefit a business in multiple ways.

New sales attraction

Customer retention

Competitive advantage

What we can do for you

Incoming calls

Outgoing calls

Email Replies

Chat Replies

What’s special about our Virtual Reception?

Valuable features we offer which are exclusively determined on enhancing the efficiency and productivity of our clients’.

Round the clock services: Our virtual reception is 24/7 operational. This will simply ensure the availability to a customer at any time they expect assistance from you.

Qualified/ Experienced agents - Friendly agents who are well trained with courteous demeanors are occupied in our virtual reception. These agents are encountered with over two years of experiences in the industry.

Dedicated training session for each project - We always arrange a dedicated training session for each project you expect to occupy our agents on, to ensure that our agents are educated enough to discuss about your products/ services that they are envisaged to undertake.

Sign up with any of the following packages to escalate the capacity of your businesses

  • Standard Package

  • $499Monthly
    • 500 incoming calls
    • 100 outgoing calls (Within Australia)
    • Free Email Replies
    • Free Live chat replies

  • After Hours Package

  • $50Monthly
    • 50 incoming calls

*Outgoing call charges will be applied accordingly.

Need a Custom Plan?