Having a well-equipped, fully operational virtual reception (Contacts center) will always benefit a business in multiple ways.
New sales attraction
Customer retention
Competitive advantage
Incoming calls
Outgoing calls
Email Replies
Chat Replies
Round the clock services: Our virtual reception is 24/7 operational. This will simply ensure the availability to a customer at any time they expect assistance from you.
Qualified/ Experienced agents - Friendly agents who are well trained with courteous demeanors are occupied in our virtual reception. These agents are encountered with over two years of experiences in the industry.
Dedicated training session for each project - We always arrange a dedicated training session for each project you expect to occupy our agents on, to ensure that our agents are educated enough to discuss about your products/ services that they are envisaged to undertake.
*Outgoing call charges will be applied accordingly.