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BPO Tag

Australia is a big country with a sparse population, meaning that talent shortages are practically inevitable. It’s therefore little wonder that business process outsourcing Australia (BPO) is incredibly popular across Australia… But what is BPO, and how can it help your business succeed? Business Process Outsourcing...

In the wise words of Max Tennant, Salmat’s general manager, “Productivity shouldn’t be limited by geography.” As we move further into the communication age, businesses of all stripes are increasingly breaking down barriers when it comes to workforce composition. Savvy business owners know that talent...

The advantages and disadvantages of hiring freelancers vs. working with established outsourcing agencies have been hotly debated in recent years, especially when it comes to sourcing talent offshore. Those who favor finding a bargain will tell you that freelancers are absolutely the way to go,...

As every business owner realizes sooner or later, we can all use a little help. Having an assistant on hand to take care of all those routine and mundane—but ultimately necessary—tasks is essential to free up our time so that we can focus on larger,...

As all small business owners discover at some point, managing a payroll is not easy. For each employee there are numerous factors to account for during each pay period: Hours worked, taxes owed, benefits and contributions, overtime, time off, etc. It’s therefore unsurprising that, according...

Outsourcing payroll duties is an excellent way to save time, reduce the likelihood of errors, and ensure that payroll tasks are taken care of in an efficient manner. However, it’s important to understand that not all payroll service providers are created equal: There are extremely...

A great virtual assistant is a wonderful thing to have: He or she can field calls and emails, manage your social media accounts, and take time-consuming tasks like research and lead generation off your hands. That being said, hiring a remote worker is just like...