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outsourced call center Tag

  Regardless of which industry your company operates in, one ‘golden rule’ invariably applies: Without excellent customer service, your business won’t succeed, no matter how amazing your product is. In today’s 24-hour world, you need a call center that can deliver consistently high-quality customer care while fielding...

As smart business owners know, having an outsourced call center is key to balancing your budget while also delivering excellent 24-hour customer service. Outsourced call centers are affordable, efficient, and offer built-in customer service expertise that mitigates the need for training… But are they safe?...

As all small business owners discover at some point, managing a payroll is not easy. For each employee there are numerous factors to account for during each pay period: Hours worked, taxes owed, benefits and contributions, overtime, time off, etc. It’s therefore unsurprising that, according...